Building an app like Zomato: A Guide

Complete guide on develop a food delivery app like Zomato

By Prometteur solutions 16 Min Read

The pandemic’s aftermath has given birth to the food and beverage industry. Following a significant increase in the food industry, several businesses have decided to enter the industry. Online meal delivery smartphone applications like Uber Eats, SkipTheDishes, Zomato, Swiggy, DoorDash, and others have exploded as a result of this.

Looking to create a food delivery app? Learn how to build your own food delivery app with the help of this guide. This will show you how to develop an app like Zomato and other food delivery apps. From the basic structure of the app to user experience and more, we’ve got it all here for you. We’re also going to look at how to find your first users and start acquiring new ones. There are also tips on how to promote your app so that you can grow your user base quickly!

Zomato is an online food delivery app. It has been operating in the market for over 10 years, serving more than 500 cities across 30 countries. It claims to be India’s largest food ordering app and serves 25 million orders per month. Zomato makes it easy to find the best restaurants near you, compare menus, place orders, and get food delivered to your door. You can also read reviews of restaurants from other users. 

What are the key features of the Zomato app? 

1) Search for restaurants by location or cuisine type 

2) Read reviews of restaurants from other users 

3) Filter restaurants by price range 

4) Order food directly from the app 

5) Create a list

How To Develop Your Own Food Delivery App Like Zomato

Looking to create a food delivery app? Learn how to build your own food delivery app with the help of this guide. This will show you how to develop an app like Zomato and other food delivery apps. From the basic structure of the app to user experience and more, we’ve got it all here for you. We’re also going to look at how to find your first users and start acquiring new ones. There are also tips on how to promote your app so that you can grow your user base quickly!

What is Food Delivery?

First, it is important to understand why food delivery apps have become so popular. Food delivery apps are meant to increase the number of customers that a restaurant can attract. Instead of requesting customers to go to a restaurant, a customer can request food. The restaurant then picks up the food and delivers it to the customer.

Models For Food Delivery Apps

An App for Restaurants

For your restaurant, this is a meal delivery app. It’s ideal for established establishments that already have a delivery system in place. These restaurant owners will be able to provide their devoted clients with their delectable dishes much more easily if they create a fantastic app that allows them to order food and have it delivered to their door. Furthermore, they will be able to access a larger client base. This approach is used by a number of restaurant applications, including Pizza Hut, Fresh Slice, Dominoes, and many more.

Model for Aggregate Food Delivery Apps

This is an online platform that connects clients with eateries. Customers accept food orders, which are then passed on to restaurants in this model. However, they are not responsible for delivering orders to their customers; the restaurants are solely responsible for this. These applications are only suitable for large establishments due to a lack of logistical assistance.

Model for a Delivery Service App

In this case, the app also provides a delivery service. It entails a third-party delivery person picking up meals from a certain restaurant and delivering it to the customer’s address. Such applications have a large market potential because they are also appropriate for small-scale restaurant companies without a delivery infrastructure. This is the recommended model, therefore you should concentrate on it rather than an aggregate model.

However, the problem with food delivery apps is the issue of customer trust. Customers are confused about the quality of food that they will get. They do not know which restaurant will deliver their food safely and in a timely manner. People have been getting sick and injured by unqualified drivers on food delivery apps.

Who will your users be? 

Before we get started, it is essential to decide who you want to target with your app. These days, a majority of your users are going to be women, especially those in their 20s. You might also want to get some usage statistics for different demographics. The reason behind this is that people are more inclined to like apps that cater to their interests. They’re going to want to learn more about them and stay in touch with you over the years.

It’s very important to know who your users are and what they like so that you can make your app and brand as relevant as possible to them. Even if you’re going to develop an app for men, it’s still best to target a certain demographic, and at the same time, be gender neutral in the app design.

How to build your app like Zomato

You will start by implementing a user study. You will also want to know your targeting. Once you have all this done, start building your app. Once it is ready, make sure you target your users accordingly. You will also have to work around many different things such as resources, timeline, market, etc. Follow this guide and you will be ready to launch your own app like Zomato!

Work with a customer engagement and retention specialist

Starting your app like Zomato requires a lot of research, which is why you should hire a customer engagement and retention specialist. Try out your app with a customer-to-user test. Ask your customers if they like your app and if there are any problems with it. If the answers are positive, you will be sure that your app can work as expected.

The basic structure of the app

A full-fledged app can be developed in a week or two. This app consists of a home screen and one or more screens for delivering food and booking a table for two. Each of these screens will have a menu, information about the delivery (menu items, number of orders, estimated delivery time, etc.), and a live feed of the order. There will be a separate menu for delivery orders. 

The user experience of the app

What will make your app appealing and hence, how can it improve on its current status? Is your app attracting the right kind of users? 

The user experience of food delivery apps is very important for the success of the food business. It makes it easier for customers to order food with just a few taps, and it also brings in more customers. The most common way to make ordering food with a mobile app easy is by reducing the number of steps to take, removing unnecessary steps, and collapsing redundant screens.

Additionally, some food delivery apps prioritize speed by showing estimated time and distance from the location or provide quick-order features such as “yesterday’s lunch” or “dinner for two.” These features help users save time and plan ahead.

Promoting your app 

It’s difficult to promote your food delivery app without an already successful app like Uber Eats. But what you can do is promote the benefits of your food delivery service to potential customers. If people can see the benefits of ordering their food through your app, they will be more likely to use it over competitors.

The growth in online food delivery services has seen many new apps like yours emerge, each with its own specialties and features. Consumers are beginning to notice the difference between the services that these apps offer, and care about which one they want to use most often.

One recent study found that some consumers are choosing their favorite food delivery app based on which one promoted itself best with ads for deals and discounts. These types of promotions can help you get noticed among other apps in the market.

Finding your first users

Finding your first users is the very first step when you’re making an app like a food delivery app. You’re going to be advertising yourself more and more with your app, so you need to make sure you get the right people on board. One of the best ways to find your first users is by speaking to existing customers, you’ll hear some great feedback from people you already know!

User Acquisition

User acquisition is the process of acquiring new users for your app, such as customers. User acquisition will allow you to get them on board and get them to enjoy the experience of using your app.

The Most Important Features To Include In Your Food Delivery App

Users Features

Allow your app users to search for cafés, bars, and restaurants by cuisine and location. You may also organize your app filters based on the meals and cuisines that your online customers prefer. This makes ordering food a lot easier.

Live To Track: Users can track their meal orders using Google Maps, which ensures that their packages arrive on time. Users should also be able to see how long their delivery person is expected to take.


This allows users to place orders with just a few clicks. This feature provides users with simple navigation to the checkout procedure. Allow them to select and add their favorite meal to their cart using the Add to Cart feature, and then guide them through the checkout process.

Payment Gateway: 

Integrate numerous payment channels into your apps, such as Paytm, Google Pay, net banking, and COD. Make sure you provide your users with a variety of options.

Live Availability: 

Use your delivery service app to allow consumers to check the availability of different eateries. Ascertain that they can reserve the spot with a few taps.

Delivery Guy Features


You’ll need this feature to find out what your consumers think of your food delivery app.


Allow your delivery person to establish an account or log in through social media (Facebook or Gmail). Enter personal information such as contact, address, and name to make the process easier.

Allow them to update their profile, which contains their name, photo, email, contact information, and other details.

Push Notifications: 

Delivery personnel must be notified of new orders as well as any instructions left by users for their orders.

GPS Navigation: 

This function is critical for delivery drivers since it shows them the quickest and shortest routes to get to their destination on time.

Admin Panel Features

App Performance Monitoring: This tool allows you to keep track of all information, such as delivery drivers, deliveries, canceled orders, and so on.

Receive real-time updates and alerts when the delivery person or restaurant owner makes changes to their business’s information, profile, or anything else.

Order Management: 

Keep track of everything from pickups to delivery and planned orders. This would greatly simplify the ordering procedure and ensure that orders are delivered on time to consumers.

Payment Management: 

Allow owners to specify payment and commission rates for each partner and make payments directly from the admin panel.

Advanced Options

Customized Dishes: 

This feature allows users to construct their own dishes by making specific requests or providing detailed instructions.


The in-app chat feature ensures that users and delivery personnel are on the same page. Users can also speak with the restaurant or the admin if they have any issues with the meal, delivery, refunds, or anything else.

Real-time Analytics: 

This provides the administrator with access to all operational data, allowing him to get business insights. The software generates real-time revenue reports, forecasts, and more. This allows the administrator to keep track of the company’s performance.

Gamification: This is an AI-driven feature in which users are engaged by tiny gaming chores such as a daily spinning wheel (e.g., Ludo King).

Customers are more likely to order through your delivery app if you have a solid incentive program. This feature provides users with exclusive savings that are exclusively available to program members, giving them a sense of belonging.

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